We’re happy to provide you with all the information required to make an informed decision about purchasing one of our products. If you can’t find the information you need, please feel free to contact us today!

Brochure Downloads

Freedom Concepts brochures are a wealth of knowledge. If these brochures can’t answer a question you may have, call our customer service team at 1-800-661-9915. They would be happy to answer any questions you may have. 

Product Videos

Our how-to videos can help you adjust and fine-tune your Freedom Concepts adaptive bike to the exact specification and requirements of the rider.  

Pease Brothers Custom IRONMAN Triathalon ET2611 Tandem

Selecting the Right Product

Making the decision to purchase an adaptive bike is exciting and our team wants to ensure that the rider matches the correct product to meet their needs.


The path to insurance coverage is a challenging one, but persistence and preparation are your best tools to navigate this path.

Evaluation Forms

Our evaluation forms can be a helpful resource for planning out the correct bike or chair configurations. They help parents, therapists, dealers and end-users learn and discover purchasing options and accessories that are available to customize Freedom Concepts products to the exact needs of each user.  

Medical Justification

The medical justification letter is the most important piece required to obtain funding for mobility equipment from an insurance provider. It not only sets up the possibility of approval, but it can also lay the foundation for an appeal following a denial. A letter of medical justification is written by a medical professional and outlines why the adaptive equipment is medically required.